Customer Support
We’re here to help with your SA Operator Essentials Bundle purchase. The fastest way to reach us is by email — we aim to respond within 2 business days, excluding UK public holidays.
HomeUnit Property is the customer-facing brand of HomeUnit Group Ltd. The SA Operator Essentials Bundle is sold by HomeUnit Training & Consulting Ltd, and Stripe payments are collected for that company.
Email us
When you contact us, please include the email address used at checkout and a brief description of the issue. This lets us find your order and help you faster.
Email info@homeunitgroup.co.ukPayment questions
If you have a question about a charge, a declined payment, a receipt or an invoice for the SA Operator Essentials Bundle, email us and include the email address used at checkout so we can locate your order.
Payments are processed securely by Stripe. We never see or store your full card details.
Missing delivery emails
Your access email is sent automatically to the email address entered at checkout, usually within a few minutes of a successful payment.
Before contacting us, please check your spam, junk and promotions folders, and search your inbox for “HomeUnit”.
If you still cannot find it, email us from (or including) the address used at checkout and we will resend your access instructions.
Problems accessing your digital resources
If a download link does not work, a file will not open, or you have lost access to your resources, email us with the email address used at checkout and a brief description of the problem.
We will investigate and restore your access as quickly as we can.
Looking for the main website? Visit HomeUnit Property.